Senior Manager - Systems and Data Solutions

Job No: 123731
Location: Ballina/Byron Bay

  • Are you passionate about innovation & genuinely interested in providing evidence-based solutions?
  • Join an innovative NFP supporting clinicians & communities across the NSW North Coast!
  • Highly varied senior leadership role, working across a wide variety of digital & data projects!
  • Competitive salary up to $109,000 plus super, salary packaging & relocation assistance!

About Healthy North Coast

Healthy North Coast (HNC) is an independent, not-for-profit organisation that works with communities throughout the NSW North Coast. As proud deliverers of the Australian Government-funded North Coast PHN program, HNC seeks to identify and address health needs through a commissioning process to fund local services and initiatives. HNC also delivers integrated primary health care programs and projects, working with general practice, Aboriginal Medical Services, allied health professionals, local hospitals and more. 

Committed to celebrating diversity and supporting their staff to be seen as individuals, HNC is passionate about ensuring people genuinely enjoy coming to work each day. They look at everything through a quality improvement lens, and genuinely encourage their staff to present new ideas, always open to innovation and interested in how to do better.

About the Opportunity 

Healthy North Coast (HNC) now has a newly created opportunity for a Senior Manager of Systems and Data Solutions to join their team on a full-time basis. This role is ideally based at their Byron Bay (Ballina) head office, however, this is negotiable if you would prefer to work from the Tweed Heads, Coffs Harbour, Lismore or Port Macquarie locations.

Working in collaboration with all directorates of the organisation to help inform the Executive Leadership Team, this role will work particularly close with Senior Managers of the Data and Commissioning, IT and Communications, and Digital Health teams. This is a highly diverse role that will see you leading the development and implementation of evidence-based digital solutions, identifying gaps or opportunities for systems improvement, and establishing future-state data governance policies and procedures.

For a better idea of the diversity of projects you'll be working across, these are some of the currently identified project areas:

  • Developing a robust data governance framework, coordinating internal and external audits and reviewing data sharing agreements;
  • Implementing, improving, and integrating new IT architecture and system solutions, in partnership with other HNC staff and external IT service providers; and
  • Improving digital health capabilities/maturity across the HNC service area, working with internal and external stakeholders to develop a digital health strategy and implementation plan.

For more information, please click here for the full position description.

About You

To be successful in this role you will need a demonstrated understanding of digital health initiatives, with experience in a similar Public Health organisation highly regarded. Any qualifications in Information Technology or relevant areas will be beneficial, but are not essential, provided you have a strong background in solutions architecture, data governance, and business analysis/improvement related roles.

Straddling multiple disciplines, you will be highly flexible and able to adapt quickly to shifting priorities or unscheduled changes in funding or community needs. It's crucial that you are both a strategic thinker, but also willing to 'roll up your sleeves' and guide a project delivery end-to-end with exceptional attention to detail. You’ll be willing and able to help out where and when needed as part of a strong collaborative culture.

Whilst you won't have any direct reports, you will be a key member of the senior leadership team, and therefore need to be able to lead by example, encouraging teamwork, acknowledging input from others, and celebrating their achievements. You'll be capable of presenting technical material to non-technical audiences, tailoring your approach as needed.

Your ability to identify areas for improvement and genuine passion for innovation will help you to drive real change and support better health outcomes for HNC's communities. With strong problem-solving skills and a commitment to evidence-based approaches, you'll be comfortable self-directing and keen to really make this role your own.

Please note: You will need a current 'C' class Driver's License, and be willing to undertake a criminal history check.

About the Benefits

This is a unique opportunity to be involved in a diverse range of projects and truly make your mark with an organisation that's genuinely passionate about making change and innovating. Staff are seen as individuals, not numbers, and encouraged to have a voice and be involved in supporting the organisation and the communities they serve.

With the freedom to identify key areas and work towards solutions, you'll not only enjoy the variety this role entails, but be able to finish each day knowing that you've made a genuine, tangible difference to North Coast communities.

Healthy North Coast is offering an attractive remuneration up to $109,000 plus super, based on your skills and experience. They also offer salary packaging up to $16,000, plus additional meals, entertainment and holiday packaging up to $2,500 per annum. Relocation assistance is negotiable depending on your needs.

Flexible working arrangements are available, where possible, including current work from home arrangements in place due to COVID-19. It's a fantastic time to join, with a recent restructure to support their already fantastic workplace culture. HNC are genuinely committed to ensuring their staff really do enjoy coming to work.

Bring your problem-solving skills and digital health/IT experience to a key, newly-created role with an innovative not-for-profit organisation — APPLY NOW!

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About Healthy North Coast

Placing the patient experience and wellbeing at the centre of everything they do, Healthy North Coast delivers quality improvement and professional development opportunities for primary care providers. Strong partnerships with service providers ensures the delivery of effective and transparent services to those most at risk of poor health, as well as keeping communities informed about healthcare resources and education around self-care.

Healthy North Coast staff recently produced this video in recognition of National Reconciliation Week 2020.